Privacy Policy
Last Updated
October 26, 2025
On This Page
This Privacy Policy describes how TheKallaEvents.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.
01
Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). We collect this information from you directly and automatically as you interact with our Site.
A. Information You Provide Directly
When you contact us, request a quote, or register for an event, you may provide us with the following Personal Information:
- Contact Details: Name, email address, phone number, and postal address.
- Event Details: Information about your event (date, location, type of event, number of guests, budget, and specific requests or preferences).
- Payment Information: Billing address and payment details (processed by a third-party payment processor; we do not store on our servers).
- Communications: Information you provide when you communicate with us via email, phone, or contact forms.
B. Information Collected Automatically
- Usage Data: How you access and use our Site — pages viewed, links clicked, and search terms.
- Technical Data: Your IP address, browser type, operating system, time zone, and unique device identifiers.
- Tracking Technologies (Cookies): We use cookies and similar technologies to improve our Site and your experience. You can control cookie preferences through your browser settings.
02
How We Use Your Information
- To Provide Services: Respond to inquiries, deliver event planning services, manage registrations, and fulfill our contractual obligations.
- Customer Service: Communicate with you, provide support, and manage your account or inquiries.
- Marketing & Promotions (with consent): Send promotional emails, newsletters, or information about services and offers where permitted by law or with your explicit consent.
- Site Improvement: Analyze usage patterns and improve the performance and effectiveness of our Site.
- Security & Legal: Protect our rights, prevent fraudulent activity, and comply with legal obligations.
03
Sharing Your Personal Information
We will not sell your Personal Information. We may share your Personal Information with the following categories of third parties to help us provide our services and manage our business:
- Service Providers: Third parties who perform functions on our behalf — web hosting, payment processing (e.g., Stripe, PayPal), email marketing, and analytics (e.g., Google Analytics).
- Event Partners: With your permission or as necessary for your event, trusted vendors, suppliers, venues, florists, and photographers.
- Legal Compliance: When required by law, subpoena, or legal process, or to protect the rights, property, and safety of TheKallaEvents.com, our customers, or others.
04
Data Security and Retention
We implement reasonable technical and organizational security measures designed to protect the Personal Information we process. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
05
Your Privacy Rights
Depending on your location, you may have the following rights concerning your Personal Information:
- Right to Access: Request a copy of the Personal Information we hold about you.
- Right to Rectification: Request the correction of inaccurate or incomplete Personal Information.
- Right to Erasure: Request the deletion of your Personal Information, subject to certain legal exceptions.
- Right to Object / Opt-Out: Object to processing for direct marketing purposes — you may unsubscribe from marketing emails at any time.
- Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in Section 07.
06
Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.
07
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
08
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the “Last Updated” date above.